To take a little of the work out of it, I've written a couple of what I like to call Survival Guides. The first two guides contain forms which you can use when you're trying to find out if your instructors will be any good, and when it comes time to think about signing a contract, there's an addendum form that you can use to add your own terms and conditions to the contract. The guides are in pdf format, so Adobe Acrobat reader is required to view and print the guides.
The first Survival Guide is fairly self explanatory, and has a full sheet of instructions to accompany the form. It allows you to list information about your instructors that can help you decide if they have have the requisite skills and experience to teach you what you want to learn.
The second Survival Guide is a boilerplate form amending the contract that the training center will be trying to make you sign. In their contract, you may encounter terms such as "No refunds under any circumstances," "we can cancel your classes at any time without notice," and "we're not responsible for anything, regardless of how badly we screw up." This addendum form contains language that is closer to what a reasonable student would expect from a professional instruction center.
Speaking of not being responsible, as I point out several times in the instructions and license agreement for this second Survival Guide, I am not a lawyer. Don't even click on the link if you're thinking of trying to hold me responsible for whatever does or doesn't happen when using the form.
Even if you don't use the form as an addendum to their contract, just reading it will point out what you should be looking out for when you read (very carefully and thoroughly) the contract the training center is using.
The third Survival Guide is for those who have already signed up and started taking their classes, only to realize too late that their instructor isn't competent, the equipment isn't up to specs, or have some other problem that isn't getting solved by simply bringing it to the attention of the management. This form is a Problem Resolution Log, and it helps to organize the information you need in order to get your problem solved.
On this form, you can write out concisely what problem you're having, what you expect them to do about it, and who you should contact. Then you can easily keep track of what attempts you have made, who you spoke to, when you wrote letters and to whom, and what if anything was done.
This form isn't just for Training Centers, by the way. You can use it for any business or agency that has wronged you in some way and is unresponsive to your requests that they fix the problem.
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